After an initial deep clean (recommended before moving into regular maintenance cleaning, see below for deep cleaning details), choose this option to keep your home sparkling from top to bottom! We offer weekly, bi-weekly, and monthly maintenance options.
Additional Services can be added to our Signature Clean. These services include:
At Nature Maids, we offer a range of eco-friendly cleaning services in Ogden, Utah that are tailored to your unique needs, ensuring a clean, safe home for your family and pets.Our services include:
Keep your home consistently clean with our regular house cleaning services in Ogden. We design each visit based on your preferences to ensure spotless results every time.
Need a thorough clean before a big event or seasonal refresh? Our deep cleaning service targets every nook and cranny, using biodegradable, non-toxic products to ensure a spotless and safe home environment.
We take the stress out of moving with our move-in/move-out cleaning services in Ogden, Utah. Whether preparing for new tenants or settling into a new home, our expert cleaners will leave your space immaculate.
Your home is unique, and so are your cleaning needs. Our Ogden cleaners work with you tocreate customized cleaning plans for your kitchen, bathrooms, or other specific areas. Whether you require occasional cleaning or more frequent visits, our services are flexible to suit your lifestyle.
We are dedicated to using only non-toxic, biodegradable products that are safe for your loved ones and the environment. At Nature Maids, we care about creating a healthier space for your family while reducing our ecological footprint.
Our mission is to provide cleaning services that make your home shine and promote a healthier, more sustainable lifestyle. Let us help you maintain a clean, fresh, and safe home environment.
Ready to experience the best in house cleaning services in Ogden, Utah? Contact us today to request a quote to discuss your cleaning needs and set up a personalized cleaning plan that fits your schedule.
How to prepare for your cleaning: In order to provide the best clean possible, we ask that you pick up any clothing, household items or toys. It’s best if you also declutter all surfaces before our team arrives. This will help you to get the best possible result, as our team may not be able to fully clean a cluttered area, or know where you keep your personal items.
How to prepare for your Move-in/out cleaning: Your home should be free of all personal items and furniture. Our Move-in/out cleanings are very detailed and require us to have access to every inch of the home. There must be running water and electricity for us to clean. We also require the home to be at a comfortable temperature.
*there will be an additional charge for homes without running water and/or electricity.
Parking: Our customers are responsible to provide free parking for our cleaners. Parking must be within a 1-minute walk to the home. If parking is not available to the cleaners, and we are unable to reach you, your appointment will be canceled/and or rescheduled. In the event that this happens, you will be charged our standard cancellation fee.
Keys and Alarm Systems: Nature Maids does not accept keys. If you will not be home for your cleaning, you will need to provide a way for our team to gain entry into your home. You can either: leave a key at the home or provide us with a garage door code or a front door code. If your home has an alarm, please provide our office with our own code to disarm the alarm, as well as detailed instructions on how to disarm and arm the alarm.
Cleaning Supplies: We provide all of the cleaning products and equipment needed to clean your home.
Employees: All of our employees go through our training program so that they can learn Nature Maids cleaning standards. For your protection, all of our employees undergo a background and reference check prior to their training. All employees are covered under our worker’s compensation policy, liability insurance and bond.
Arrival Times: Our teams do their very best to arrive at your home at the scheduled time. However, sometimes things beyond their control (weather, traffic, etc.) can cause a delay. If our teams are running behind, they will call or text you to let you know when they will arrive.
Cleaning Time: The first cleaning is quoted based on a normal home condition. If your home requires special attention, we will either need to extend our time at an hourly rate or prioritize your cleaning. You will be notified before we add cleaning time, and you can approve or decline the added time, understanding your home will be left incomplete.
Our Quality Program: We want to know how we’re doing! In order to provide the best service possible, we ask that you complete a short survey after each cleaning. You can choose to receive the survey via text or email and it takes less than a minute to complete. Your satisfaction is very important to us, and this allows us to make sure we are doing an excellent job every visit. Your cleaning team receives bonuses and incentives for getting an amazing score, which helps us to further ensure your service is the best available.
Lock-Out & Late Cancellations:
24 Hour Clean Guarantee: We offer all clients a 24-hour clean guarantee – if you find anything that is included with your clean that was not done properly, we will come out and correct it. You must report any problems within 24 hours from the date and time of your cleaning.
Refunds: Since cleaning is a very personalized and subjective service, we cannot offer refunds. However, we want you to be 100% satisfied with our services! This is why we offer a 24 hour clean guarantee, if a task was not completed to your satisfaction or was missed during our visit, simply contact the office and we will return to your home and re-clean that area.
Price Adjustments:
The following is a list of things our teams do not clean or do:
Credit card on file: We require all new clients to have a credit card on file. This card will only be charged for the following reasons:
When and how to pay? Payment is required at the time of service. You can pay by Venmo, check, debit card, credit card, or cash – whichever is easiest for you.
Tipping: Nature Maids never requires tipping, but our teams always appreciate it!. We have teamed up with a local company to send tip requests via text message after each cleaning. If you chose not to receive these texts, please let us know and you will be removed from the list. Alternatively, you can Just leave your tip your payment and management will make sure that your cleaning team receives 100% of their tips. If you pay by credit card, you can add your tip to the charge, just reach out to us in the office and we can be sure to add it to your credit card charge.
*There is a $40 fee for returned checks, which will be charged to the card on file.
*Late fees accrue at $35 per month.
Pets: We love pets! However, we would appreciate your help in making sure that your pets are secured and safe on cleaning days. Please let the office know of any special requirements required to keep your pets safe.
*For health reasons, our staff will not clean pet beds, litter boxes, vomit, urine or fecal matter.
Your Valuables: If you have any valuables, including collectibles or expensive objects, please let the office know so that we can make note of it on your account. You are responsible for letting us know if there are any objects in your home you would not like us to clean or handle. Please secure any money, credit cards, and checkbooks before your cleaning, as we are not responsible for missing currency.
Broken/Damaged Items: We train our staff to clean while minimizing the risk of breaking or damaging items in your home. However, these things do happen, although it is not common. If our team damages or breaks an item while cleaning your home, they will take a photo, notify our office right away, and if you are home, they will also let you know. You will be notified of the damaged or broken item, and we reserve the right to replace or repair the item. If there is an item that is believed to be damaged by one of our team, it must be reported to our office within 24 hours. Please note, we can not take responsibility for items that were broken or damaged because they were not properly attached or secured (for example, a tv or picture that was not properly attached to the wall).
Lifting, Climbing and bending: Our employees’ safety and wellbeing are very important to us, and we are determined to keep them safe. In an effort to prevent injuries, our teams are not allowed to: climb above the second step on a step stool or ladder, move items that weigh more than 20lbs, clean floors on their hands and knees (exceptions would be bathrooms floors) or use something that is not a step stool or ladder to climb on top of. These types of activities put our team in danger of hurting themselves or damaging your property. If you would like us to clean behind a large piece of furniture or a large appliance, please move the furniture or appliance before or upon our arrival.
Climate Control: The temperature inside of your home should be at a comfortable setting before we arrive. We will not provide services in an environment that isn’t physically comfortable for labor. This includes but is not limited: to extreme heat or cold. In the event that your appointment is canceled due to climate, our standard cancellation fee will be assessed.
